Lead IT QA Analyst (10+ Years in QTest/ALM/Test Rail + Team Lead)

Lead IT QA Analyst, Assurant, GCC-India The QA Lead is responsible for overseeing the quality assurance activities within the organization, ensuring that software meets the highest standards of quality and reliability. This role involves leading a team of QA engineers, developing testing strategies, and collaborating with other departments to ensure seamless product releases. This position will be in Hyderabad and Bengaluru at our India location. Work Timings: 3:30 PM IST ~ 12:30 AM IST. What will be my duties and responsibilities in this job? Lead, mentor, and guide a team of QA engineers, fostering a culture of quality and excellence (20%) Design and develop comprehensive test plans, test cases to ensure thorough coverage of features (10%) Coordinate and execute manual and automated testing efforts, including functional, regression and performance testing (15%) Collaborate with development teams to identify and resolve defects, ensuring timely delivery of high-quality software (15%) Monitor the key performance indicators (KPIs) for quality metrics and drive continuous improvement initiatives (10%) Provides QA oversight and guidance to QA team members to ensure project milestones are met and that QA activities are handled in accordance with project standards (20%) Continuously improve quality processes and standards (10%) What are the requirements needed for this position? Bachelor’s degree in computer science, Engineering, or a related field 10+ years of experience in software quality assurance, with a focus on leading QA teams Strong understanding of QA methodologies, tools, and processes. Experience with test automation frameworks and tools (e.g., Selenium, JUnit, TestNG, or similar) Proven track record of developing and executing test strategies for complex projects Experience in managing QA projects and coordinating with cross-functional teams. Strong understanding of software development life cycle (SDLC) and Agile methodology Proficiency in mobile or web application testing Excellent analytical and problem-solving skills Strong communication and collaboration abilities Nice to have - salesforce testing experience Tech Stack JIRA qTest/ALM/TestRail Bitbucket Jenkins Postman, SOAP UI Git Java Power BI (Optional) What are the preferred requirements needed for this position? Experience with performance testing tools (e.g., JMeter, LoadRunner) Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI) Knowledge of programming languages such as Java, Python, or C# for test automation Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at  jobs.assurant.com . What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture  The Assurant Way . Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to