Software Engineer Manager - Platform Reliability Engineering (Remote)

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Purpose: As a Software Engineer Manager for Platform Reliability Engineering, you will ensure the resilience, performance, and security of our enterprise cloud foundation in line with enterprise reliability engineering standards. Working closely alongside RE and Enablement teams supporting critical Engineering Experience services, you will lead a dedicated team of engineers accountable for delivering comprehensive Reliability Engineering practices for a segment of our Cloud Platform portfolio. Your mission is to ensure that reliability is engineered into our platforms through extensive automation, rigorous change management, systematic incident and problem management, and scheduled destructive testing. You will drive operational excellence by establishing and strictly enforcing Service Level Objectives (SLOs), maintaining our security postures, and guaranteeing that product teams can build and run customer-facing workloads on highly available, paved-path solutions.

30% Delivery & Execution: Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions Documents, reviews and ensures that all quality and change control standards are met Writes custom code or scripts to automate infrastructure, monitoring services, and test cases Works with vendors and partners for the successful implementation of critical tooling and platforms Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment Evaluates new technologies for adoption across the enterprise Participates in and leads review board sessions to drive consistency across the enterprise Fills in on product teams for engineers who are out of the office 10% Support & Enablement: Fields questions from engineers, product teams, or support teams Monitors tools and participates in conversations to encourage collaboration across product teams Provides application support for software running in production Acts as a technical escalation point for the engineers on the team 50% People: Provides leadership, mentoring, and coaching to Software Engineers Attracts, retains, and develops top talent to build a world class Software Engineering Team Conducts annual and mid-year reviews by reviewing individual development plans and team feedback Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests Acts as a proponent of modern software development practices Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams Participates in and contributes to learning activities around modern software design and development core practices (communities of practice) 10% Learning: Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations