Venue Security - Citizens House of Blues Boston

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit  www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!  THE JOB Venue Security maintains the safety and security of all staff, artists, vendors, and guests during concerts a s well as special events . Venue Security will work concerts & events in the music hall, Foundation Room, and Restaurant space at Citizens House of Blues Boston .     WHAT THIS ROLE WILL DO Conduct checks of guests and their belongings with metal detectors and pat downs to ensure that no prohibited or harmful items enter the venue   Check identification of any guest who appears to be under 30 years of age who are drinking alcoholic beverages inside the venue   Identify improper behavior and questionable individuals, alerting management   Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift   Support venue staff members in handling situations that arise in the cases of disorderly conduct, verbal or physical altercations   Assist with crowd control, keeping a good flow and avoid crowding   Prevent and resolve altercations among guests using de-escalation tactics . When required, assist with the removal of guests from the premises   Setting up and breaking down stanchions, bike racks, metal detectors, etc.   Safeguard against theft and property damage   During certain events, a ssist patrons over barricades   In the event of a building emergency, be prominent in the safe evacuation of guests and staff under the direction of management   After events, c arry out security rounds of all areas of the facility , ensuring a safe environment and that all guests have cleared the building   WHAT THIS PERSON WILL BRING Required: One year experience working within a security field   Flexible schedule with the a bility to work late nights, weekends , and occasional mornings   Ability to perform duties in a professional manner and appearance   A bility to make independent and good judgment decisions within proper policy and procedures   Position requires extended periods of prolonged standing and working on your feet   Read, write, and speak English fluently   Must be able to lift or move up to 50 lbs + using proper lifting techniques   Must be able to work in an environment that is fast paced, loud and at times stressful   May occasionally be required to work outdoors in seasonal weather conditions    Acceptance of all venue events which includes various cultures, music & art forms   Preferred: Bi-lingual   Experience working in a concert venue, barricade or in a live music environment   Customer Service experience   Experience recognizing valid ID’s   Experience in incident report documentation   Self-defense training   Experience using metal detection equipment   Crowd Manager certification   AED/CPR certification    Physical Demands/Working Environment: Working environment is fast-paced, often loud and stressful Position requires extended periods of prolonged