Senior Test Lead – OpenText Ex stream Migration

Job Title: Senior Test Lead – OpenText Ex stream Migration Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Location: Seattle, WA Role: Senior Test Lead – OpenText Ex stream Migration Job Summary: We are seeking an experienced Senior Test Lead to support the migration of PSE's Bill Presentment and Customer Communications platform to OpenText Ex stream. This role will be responsible for planning, executing, and managing comprehensive testing activities to ensure a successful implementation and seamless integration with SAP ECC, AWS-hosted services, and other enterprise applications. The ideal candidate will have extensive experience in software quality assurance, data migration testing, system integration testing, and customer communication platforms. This individual will work closely with business stakeholders, developers, system integrators, and project leadership to validate document outputs, data integrity, business processes, and overall system functionality throughout the project lifecycle.

Design, develop, execute, and maintain test plans, test cases, test scripts, and test data. Perform Functional, Integration, System, Regression, End-to-End, and User Acceptance Testing (UAT). Validate migrated customer communications, including bills, statements, notices, letters, and other document templates. Execute data migration and ETL testing to ensure data accuracy, completeness, and integrity. Verify integrations between OpenText Ex stream, SAP ECC, AWS-hosted services, and downstream enterprise applications. Conduct document comparison and output validation to ensure migrated communications match business and regulatory requirements. Identify, document, track, and retest defects through resolution using established defect management processes. Collaborate with business users, developers, system integrators, and project teams to resolve issues and improve overall solution quality. Support UAT planning, test execution, defect triage, issue management, and business sign-off activities. Prepare testing status reports, defect summaries, test execution metrics, and evidence documentation. Participate in release validation, production readiness assessments, and