Senior Global Business Manager, Workplace Strategy & Site Operations
Adobe
- Location
- San Jose
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 221 approvals (FY2023)
- Posted
- 12h ago
About this role
The Opportunity
We're looking for a Senior Business Operations Manager to build and lead a global business management function within Workplace Strategy & Site Operations (WSSO)—Adobe's organization responsible for shaping where, how, and how well our people work around the world. In this role, you'll serve as the connective tissue across a globally distributed organization—driving alignment on priorities, governance, operating rhythms, reporting, and cross-functional team engagement so that WSSO's leaders can focus on strategic outcomes rather than operational friction. You'll centralize and mature core enabling capabilities, including business operations, strategic program and process management, organizational communications, reporting and business insights, financial coordination, vendor management, and AI enablement. This is a high-visibility opportunity for a strategic operator who thrives on translating ambiguity into structure, building trusted relationships with senior leaders, and driving operational excellence at scale.
What you'll do
Organizational Effectiveness & Business Operations Serve as a strategic connector across the WSSO organization, driving collaboration, alignment, and effective handoffs between teams and XFN partners with interconnected responsibilities. Establish and manage operating rhythms, governance processes, and decision-making frameworks that improve clarity of ownership and execution effectiveness. Coordinate planning activities, including objectives and key results, annual planning cycles, and quarterly business reviews (QBRs). Program & Process Management Lead or coordinate cross-functional initiatives and PMO activities, providing structure and oversight for high-priority organizational programs. Track execution against key objectives and support prioritization and resource alignment across competing initiatives. Develop and implement internal communications strategies that improve organizational alignment and transparency, partnering with workplace leaders to create consistent messaging and engagement approaches. Financial & Vendor Management Partner with Finance, budget owners, and leadership to support planning, forecasting, reporting, and budget governance. Coordinate organization-wide financial reporting and insights, and support vendor management processes, governance, and performance oversight. Data, Reporting & Business Insights Help further develop WSSO’s reporting frameworks, dashboards, and business metrics that provide actionable insights and improve organizational visibility. Translate operational data into recommendations that support executive decision-making. AI Enablement & Continuous Improvement Champion innovation and operational modernization throughout the organization, and help scale procedures that continuously improve organizational effectiveness.
Team
Culture & Knowledge Management Support employee engagement, recognition, and team effectiveness initiatives. Improve knowledge management practices, including collaboration platforms, documentation, and shared resources, and promote consistency in processes, standards, and ways of working globally. What you need to succeed Significant experience in business operations, PMO, strategy execution, organizational effectiveness, or management consulting, ideally with a strong background in global corporate real estate and workplace. A highly strategic operator with strong business insight and demonstrated success building and leading business management or operational functions that drive consistency, transparency, and rigor across a complex organization. Comfortable influencing senior leaders and operating across global teams with competing priorities and diverse partners. Strong skills in executive communications, financial coordination, and change management. Experience establishing governance frameworks, operating rhythms, and reporting structures that scale. Passionate about using technology and AI to improve