VP, International IT Engagement and M&A Integrations

LIVE NATION ENTERTAINMENT Global IT VP, International IT Engagement and M&A Integrations Department Global IT Division International Reports To SVP / Global Head of IT Operations Location UK based (40% Travel Required) About Live Nation Entertainment Live Nation Entertainment is the world's leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Sponsorships & Advertising. Operating in more than 40 countries and producing over 35,000 events annually, we connect fans, artists, venues, and sponsors on a global scale. Our Global IT function is a critical enabler of this operation — delivering technology infrastructure, enterprise services, and innovation across every region we operate in.

Overview The VP, International IT Engagement and M&A Integrations is a senior leadership role within Live Nation's Global IT department, serving as the primary operational and strategic interface for all International IT activity. This individual acts as the Business Point of Contact (BPOC) for regional business and IT escalations, IT service performance, and new business engagements (M&As), while providing direct support to the Global Head of IT Operations across strategic initiatives, budgeting, and resource management. With a broad international remit spanning EMEA, APAC, Latin America, and beyond, this role requires a seasoned IT leader who can navigate complex, multi-regional environments, drive operational excellence, and lead with credibility at both an executive and local team level.

IT Operations Leadership & Service Excellence Serve as the Business Point of Contact (BPOC) for all International business and IT escalations, ensuring issues are triaged, communicated, and resolved in alignment with global SLAs and business expectations. Provide hands-on oversight and strategic support to regional and local IT teams across international markets, ensuring consistent delivery of IT services. Help drive local Customer Satisfaction (CSAT) outcomes, implementing measurement frameworks, reviewing feedback, and leading continuous improvement initiatives. Act as the primary escalation point between regional business stakeholders and Global IT leadership, ensuring visibility and accountability across service tiers. Support to Global Head of IT Operations Function as a key support and trusted advisor to the Global Head of IT Operations, contributing to organisational strategy, roadmap planning, and executive-level communications. Assist with the development and management of the IT budget, including resource planning, vendor management, capital expenditure approvals, and cost optimisation initiatives. Support headcount and resourcing decisions across the local portfolio, working with HR and regional leaders to ensure teams are appropriately structured and skilled. Contribute to the preparation of board-level and executive IT reporting across KPIs, service performance, project status, and risk. Mergers, Acquisitions & New Business Integration Lead the IT workstream for global M&A integrations, acting as the primary IT interface for new acquisitions and business entities entering the Live Nation portfolio. Oversees the IT integration playbooks, ensuring newly acquired businesses are onboarded to Live Nation's global platforms, policies, and standards in a structured and timely manner. Act as the first point of contact for new business ventures across international markets, assessing IT readiness, identifying gaps, and defining integration roadmaps. Collaborate with Corporate Development, Finance, and Legal teams to ensure IT due diligence is completed effectively during M&A processes. Compliance, Risk & Governance Serve as the main IT interface with Live Nation's Compliance function, ensuring IT operations adhere to applicable regulatory requirements, data protection legislation (including GDPR and regional equivalents), and internal governance standards. Work closely