Barback - The Hansom

Position Summary As a Barback, you will play a vital role in supporting the smooth day-to-day operations of the bar, ensuring bartenders have everything they need to deliver exceptional service. You will be responsible for maintaining stock levels, keeping the bar clean and organised, assisting with beverage preparation, and ensuring guests receive a high-quality experience at all times. This role is ideal for an energetic and reliable hospitality professional with excellent teamwork skills, a strong work ethic, and a passion for providing outstanding service in a fast-paced environment.

Support bartenders by ensuring the bar is fully stocked with beverages, glassware, garnishes, ice, and supplies throughout service. Maintain cleanliness and organisation of all bar areas, including counters, storage areas, and equipment. Replenish stock and monitor inventory levels to ensure smooth operations during service periods. Prepare and restock garnishes, mixers, and other bar essentials in line with operational standards. Collect, wash, polish, and store glassware and bar equipment efficiently. Assist with receiving, checking, and storing deliveries in accordance with company procedures. Remove empty bottles, packaging, and waste, ensuring a clean and safe working environment. Support bartenders with beverage preparation and service when required. Ensure all health, safety, food hygiene, and licensing regulations are followed at all times. Respond promptly to requests from bartenders and management to maintain service efficiency. Report any maintenance issues, stock shortages, or operational concerns to the Bar Manager or Supervisor. Maintain a professional appearance and provide excellent customer service when interacting with guests. Work closely with bartenders, servers, and management teams to ensure seamless service and guest satisfaction. Assist with opening and closing procedures, including cleaning, stocking, and preparing the bar for service. Contribute to a positive team culture by demonstrating teamwork, reliability, and a commitment to delivering exceptional guest experiences.

Uphold the hotel's values and service standards at all times.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Pension scheme participation. Life Assurance coverage. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Cycle to work scheme. Employee Assistance Programme access. Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefit

Experience in a 5‑star or luxury hotel

Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.