Sr. Technical Account Manager (Israel), EMEA Startups

Would you like to support some of the most ambitious technology startups in one of the world's most innovative ecosystems? Join our EMEA Startups team in Tel Aviv, helping high-growth Israeli companies maximize the value of AWS as they scale globally. Israel's startup scene produces a disproportionate share of breakthrough technology companies. Founders here build AI-first products, fintech infrastructure, developer platforms, cybersecurity solutions, and data-intensive systems that reach global scale fast. These companies need a cloud partner who understands both the urgency of startup life and the technical rigor required to build systems that hold up at scale. As a Technical Account Manager (TAM) in AWS Enterprise Support, you will serve as the primary technical advisor and voice of the customer for a portfolio of fast-growing Israeli startups. You will play a crucial role in fostering their innovative and transformative work across AI/ML, compute (including accelerated and GPU workloads), containers, networking, storage, databases, serverless, security, and more. It's an opportunity to work closely with technical founders and engineering leaders, helping them make the right architectural decisions at each stage of their growth journey. Enterprise support for startups is different from traditional enterprise engagement. It's an evolutionary approach: you start with deep technical guidance during early growth stages, then adapt as the company matures and their needs become more strategic. You will help prioritize engineering efforts that tie directly to product launches, investor milestones, and market validation, striking the balance between speed, cost control, and production readiness that defines the startup context. As well as spending time working directly with customers, you'll get time to sharpen the saw and keep your skills fresh. AWS has more than 200 services across a wide range of categories, and it's important that we help startups take advantage of the right ones at the right time. You will act as a customer advocate with our product teams to make sure we are building the right products and features for the startups you work with. This role also provides opportunities to share your knowledge more broadly by working on technical content, presenting at events, and contributing to the wider TAM and startup community. Key job responsibilities - Act as the primary technical advisor for your startup customers, building trusted-advisor relationships with CTOs, VP Engineering, and founding teams - Engage across the full customer organization, from individual engineers through to C-suite, adapting your communication to each audience - Help accelerate customer growth by crafting strategies that balance startup velocity with Well-Architected best practices across AI/ML, compute, containers, and data infrastructure - Conduct architecture reviews, operational assessments, and proactive risk identification. Analyze service events and operational patterns to drive continuous improvement in resilience, performance, and cost efficiency - Drive technical discussions with founding teams on architecture trade-offs, incident response, and risk management as their systems scale - Uplift customer capabilities by running workshops, enablement sessions, and brown bag sessions tailored to their technical needs - Champion and advocate for your customers by connecting their feedback to AWS engineering teams, influencing platform evolution, and ensuring rapid resolution of concerns - Collaborate with Solutions Architects, Business Developers, Professional Services, and Account Managers to deliver coordinated customer value - Develop and share technical content such as blog posts, reference architectures, and reusable solutions that help startups solve common challenges and reduce time-to-market A day in the life See what the team say about their roles: https://www.youtube.com/watch?v=ycFclUrpzKQ https://www.youtube.com/watch?v=M7j83fWoqmQ