Call Center Sales Representative

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Call Center Sales Representative

Simpsonville, South Carolina

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Overview Success Profile Testimonials Trending Rewards Responsibilities

Self-motivated. Detail-oriented. Adaptable. If these qualities describe you, consider applying to become an Inbound Sales Representative at Spectrum. In this individual contributor role, you will play a key part in connecting millions of prospective and current customers to the products and services that power their digital lives. As an Inbound Sales Representative, you will work in one of our call centers where you will engage customers via inbound calls, chat messages and email. By utilizing a consultative sales approach, you will identify their needs and present tailored solutions from our suite of products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice, guiding them through the purchasing process, to meet your sales targets and enhance the overall customer experience. Inbound Sales Representatives have the opportunity to build rewarding careers with us while achieving their financial goals. As a member of our team, you’ll have the tools and resources needed to build a long and successful career with us. Up to one year of sales experience is required; two or more years of call center sales experience is preferred.

Full-time

Entry to mid-level

Paid on-the-job training

Career progression opportunities - earn more as you grow

Success Profile

What makes a successful Inbound Sales Representative? See if you have what it takes.

Competitive Organized Achiever Results-driven Tech savvy Communicator

Day in the Life How We Prepare You Unlimited Opportunities to Grow

Our Inbound Sales Representatives are goal-oriented and motivated to succeed. As a member of our team, you will:

Manage a high volume of inbound inquiries from current and prospective customers Utilize a consultative sales approach to present product and service bundles that meet customer needs – and help you reach your sales targets Build and strengthen rapport through active listening Maintain accurate and detailed records of all customer interactions

Your Schedule Inbound Sales Representatives’ schedules will vary based on business needs, so flexibility is key.

Working at Spectrum is more than a job; it's an opportunity to build a long and successful career. As an employee, you will become part of a company that is invested in you. We’ll give you the tools and resources needed to unlock your potential and succeed.

Paid Training Our Inbound Sales Representatives participate in comprehensive, paid training on our sales techniques, products, and services, followed by weeks of direct coaching from your supervisor as you begin interacting with customers. Your immersive learning journey includes:

Classroom, virtual and observational learning with hands-on experience Focused training to develop your interpersonal skills Access to the tools and resources you need to succeed Ongoing updates to ensure your knowledge of Spectrum products and services is evolving

Your Earnings Elevated Our total compensation package includes a competitive salary, cash incentives during your ramp-up period,