Automation Engineer II

Who we are

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.

The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.

At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

Who We Are

Aurora's mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. Delivering on that mission depends on the internal teams that keep Aurorans productive, secure and supported – and IT Operations is the backbone of that effort, from service desk support to process/platform engineering to the automation that connects it all.

We're searching for an Automation Engineer II to join our IT Operations team. This role builds the automation pipelines that turn manual, repetitive IT work into permanent, auditable, scalable solutions, from employee/contractor lifecycle automation and identity integrations to the intelligence behind our Slack-based support bot that can resolve user-submitted issues directly in-thread.

In this role, you will

• Build automation for employee and contractor onboarding and offboarding workflows, creating repeatable, auditable processes that reduce manual touchpoints

• Build the response and task-execution logic for Aurora’s Slack-based IT support bot, interpreting user-submitted issues and triggering deterministic automations to resolve them without a ticket being assigned to a human

• Implement the logic that determines when an issue can be resolved automatically versus when it should escalate to a human under guidance from the Service Desk Lead and management

• Implement full audit logging on all automated resolutions to ensure every action taken is traceable and reviewable post-run

• Work with the Service Desk Lead to identify high-volume manual and repetitive ticket patterns and translate them into automation project requirements

• Implement governance automations that keep platforms and systems in compliance without manual intervention

• Build alerting pipelines for compliance drift, escalating to the appropriate platform owner when thresholds set by platform owners are breached

• Partner with the IAM team to build integrations for access reviews and provisioning into non-SCIM, non-Okta-managed applications

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field and a minimum of 3 years of prior relevant experience

• Or an advanced degree in a related field and a minimum of 2 years of experience

• Proficiency in Python and/or JavaScript/TypeScript for building production automation and workflow tooling (not just