Application Administrator II (Industrial Engineering -Software)

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Maintain & support existing eCommerce business system applications. Sterling GIS, BizTalk 2004 and all associated support systems. ESSENTIAL DUTIES AND RESPONSIBILITIES ·         Ability to perform all duties of the Application Administrator I ·         Provide leadership in EDI projects for both Customers and Vendors ·         Develop & executes test plans. ·         Interact with functional resource to understand &/or clarify requirements. ·         Develop architectural and process solution per our technical analysis to match functional specification. ·         Work with senior eCommerce programmer to prepare technical specifications for more complex projects. ·         Provide assistance to EC Operations staff in supporting Trading Partners as required ·         Participate in the exchange of ideas and information within the department. ·         Ask questions; encourage input from team members. ·         Provide regular updates to appropriate managers. ·         Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). ·         Drive continuous improvement through trend reporting analysis and metrics management. ·         Assure that procedures and work instructions are efficient and not redundant. ·         Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”. ·         Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority. ·         Confer with reporting manager on complex or unusual situations. ·         Establish new measurement systems if/where possible. ·         Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. ·         Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality) ·         Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific. ·         Interpret a variety of instructions furnished in written, oral, diagram or schedule form. ·         Maintain discretion and confidentiality in all areas pertaining to the IT systems. ·         Understand and embrace the business and IT strategic direction. ·         Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. ·         Comply and follow all procedures within the company security policy. ·         May perform other duties and responsibilities as assigned. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS ·         Customer service skills as well as effective communication skills – both verbal and written. ·         Ability to follow written and verbal directions. ·         Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Knowledge of Gentran Integration Suite. ·         Understand