Patient Care Coordinator

Optum NY/NJ, is seeking a Patient Care Coordinator to join our team in Jersey City, NJ. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum Pediatrics , part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Working Hours: Monday through Friday 8:00 to 8:00 pm. Rotating Saturdays from 8 am to 2:00 pm. A 40-hour work week is to be determined by the practice manager upon hire. (At least two to three nights a week working until 8:00 pm) Location: 46 Essex Street Jersey City, NJ 07302 Primary Responsibilities: Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Obtain patient signatures for required documents Upload a valid Government issued state ID of patient and patient insurance cards Performs telephonic responsibilities to include confirming and schedule appointments, relaying lab and imaging results to patients, discussing patient questions to providers Answer telephone calls promptly and courteously Collects co-pays or outstanding balances on the date of service Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling follow-up appointments and obtaining copies of lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Provide accurate data in compliance with Performance Improvement tracking Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Performs other duties as assigned What are the reasons to