Analyst, Field Services

Workplace Type: Onsite

Newmont produces metals the world needs - safely, responsibly and with care for people, communities and the environment. With a 100+ year history, we continue to shape the future of mining through innovation and strong operational performance. By joining our inclusive, world-class team, you can help shape the future of mining and make a meaningful difference.

The Accra Hub is Newmont’s corporate office in Ghana, serving as the strategic centre for our operations in West Africa. Located in Ghana’s vibrant capital city, the Accra Hub brings together a diverse range of professionals, including project managers, engineers, finance experts, human resources practitioners, communications experts, and external relations professionals, who support the Ahafo South and Ahafo North mines while collaborating across Newmont’s global network. The office fosters a dynamic and collaborative environment, integrating local expertise with Newmont’s world-class standards. The office fosters a dynamic and collaborative environment, integrating local expertise with Newmont’s world-class standards. Working with our Accra team means being part of a mission to responsibly unlock Ghana’s mineral wealth and uplift communities. Joining the Accra Hub offers the opportunity to grow your career, collaborate with talented professionals across Newmont’s global network and help shape the future of mining in Ghana.



• Efficiently handle the process of assessing and solving application issues, ensuring minimal disruption to business operations.

• Schedule application fixes and enhancements based on business impact and technical complexity.

• Collaborate with development teams for timely improvements, administer user acceptance testing, and monitor integrated systems to maintain impactful performance levels.



• Maintain and support in-cabin mining technology solutions, including fleet management systems, fatigue monitoring, and collision detection.

• Maintain and support surface and underground communication systems (Wi-Fi, Private LTE, leaky feeder, two-way digital radio).

• Monitor and optimize the performance of IT/OT systems to ensure minimal downtime and sustained productivity.

• Assist in the execution of technology projects, ensuring alignment with site priorities and operational needs.

• Execute preventative maintenance programs for in-cabin technology hardware and communication systems to minimize unplanned downtime.

• Provide technical support and troubleshooting assistance to operators and users of in-cabin technology and communication systems. Ensure accurate record-keeping of technology assets and maintenance activities.

• Address technology issues promptly and gather feedback to improve support services and ensure high levels of customer satisfaction.

• Identify, track, escalate, and resolve technology-related issues, ensuring effective communication and documentation.

• Assist in overseeing and supporting vendors and contractors providing specialized support and services, ensuring they meet performance standards and contractual obligations.

• Participate in