Analyst, Global Security Operations
Royal Caribbean Group
- Location
- Miami, FL, US, 33132
- Work model
- On-Site
- Level
- Mid
About this role
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. The Royal Caribbean Group’s Global Security Operations Team has an exciting career opportunity for a full-time Analyst, Global Security Operations reporting to the Manager, Security. This position is onsite and based in Miami, Florida. This position is also not eligible for work authorization sponsorship. Position Summary: The Analyst, Security Operations supports the Global Security Operations team by assisting in the planning, execution, monitoring, and continuous improvement of shipboard and port security programs across Royal Caribbean Group. This role plays a critical part in operational readiness, regulatory compliance, performance measurement, and data-driven decision-making by analyzing security data, documenting processes, supporting strategic initiatives, and providing day-to-day operational support to shipboard and shoreside stakeholders. The Analyst partners closely with Security Operations leadership and shipboard security teams to ensure effective implementation of security programs, timely reporting, and proactive identification of risks, trends, and improvement opportunities. Essential Duties and Responsibilities: Security Operations & Program Support
Support shipboard and port security programs across the fleet and associated terminal facilities. Assist in the development, maintenance, and administration of Ship Security Plans, equipment maintenance records, operational and turnaround reports, CCTV systems, locking plans, and other security-related documentation. Support compliance with applicable regulatory, ISPS, and company security requirements. Maintain regular communication with shipboard security officers and shoreside stakeholders to support planning, tracking, and security status reporting.
Data Analysis, Metrics & Reporting
Collect, analyze, and synthesize data from multiple sources including security reports, operational platforms, audits, and ongoing projects. Identify key metrics and performance indicators to support risk mitigation strategies and leadership decision-making. Develop dashboards, reports, and analytical products that identify trends, gaps, and actionable insights. Establish and document standards for measuring efficiency and effectiveness across Fleet and Port Security Operations.
Process Improvement & Documentation
Document security processes, procedures, standards, and workflows to drive consistency, transparency, and institutional knowledge. Proactively identify opportunities to improve operational effectiveness, data quality, reporting methodologies, and system utilization. Support continuous improvement of security tools, platforms, and data collection techniques.
Project & Cross-Functional Support
Support the planning, tracking, and execution of security-related projects and initiatives, ensuring milestones and deliverables are achieved. Assist in the development of long-range security planning initiatives and operational objectives. Work cross-functionally with HR, IT, Finance, Legal, Guest Operations, and other stakeholders to support Global Security initiatives. Support shipboard scheduling and disposition planning in partnership with HR schedulers to ensure PAR levels, coverage, and succession planning objectives are met.
Training & Operational