IT&DATA Business Partner Operations

The IT&DATA Business Partner (BP) – Operations serves as the strategic liaison between the Operations business functions and the IT & Data organization. This role partners closely with stakeholders across Operations, Research & Innovation (R&I), Quality, Food Safety & Compliance (QFS), and Cycles & Procurement (C&P) to understand business priorities, translate needs into technology and data solutions, and drive value realization through product adoption and delivery. The BP is responsible for aligning business objectives with IT & Data product roadmaps, ensuring that strategic initiatives are prioritized, funded, and successfully executed. Acting as a trusted advisor, this role connects business leaders with Product Groups and Product Owners to accelerate innovation, improve operational performance, and support business transformation. This position plays a critical role in driving business engagement, ensuring service continuity, and maximizing the value delivered through technology, data, analytics, and digital products across the Operations ecosystem.

Business Partnership & Strategic Alignment Serve as the primary IT & Data partner for Operations, R&I, QFS, and C&P leaders. Develop a deep understanding of business priorities, challenges, and strategic objectives. Translate business needs into technology and data opportunities and connect stakeholders with the appropriate Product Groups and subject matter experts. Facilitate prioritization of business initiatives and ensure alignment with global and regional IT & Data strategies. Build and maintain strong relationships with business stakeholders to foster trust, collaboration, and value creation. Portfolio & Roadmap Management Manage the Operations, QFS, R&I and C&P product and project portfolio in partnership with Product Groups. Develop and maintain a strategic roadmap that aligns technology capabilities with business objectives. Support business case development and investment prioritization for strategic initiatives. Ensure visibility, alignment, and communication of priorities across both business and IT & Data organizations. Partner with the Infrastructure Delivery team to strengthen the security and resilience of our sites by proactively managing cybersecurity initiatives, ensuring timely hardware and software upgrades, and executing equipment lifecycle (run-and-replace) programs. Value Creation & Business Outcomes Identify opportunities to leverage technology, digital capabilities, data, and analytics to improve operational performance and business outcomes. Drive adoption of products and solutions to maximize business value realization. Monitor business satisfaction and continuously identify opportunities to improve service delivery and user experience. Support business continuity by partnering with Product Groups to address operational risks, escalations, and critical issues. Foster Operations, QFS, R&I and C&P data driven decision making process Enable data-driven decision making across Operations, QFS, R&I, and C&P to accelerate performance, innovation, and business value. Product Delivery & Transformation Collaborate with Product Owners and Product Group Leaders throughout the product lifecycle, from ideation through deployment and adoption. Ensure business requirements, success metrics, and expected outcomes are clearly defined. Promote agile ways of working and support effective product ownership and governance practices. Lead cross-functional alignment across regional and global teams to support successful delivery of strategic initiatives. Stakeholder Management & Communication Act as a trusted advisor and advocate for the business within the IT & Data organization. Provide regular updates on roadmap progress, key initiatives, risks, and opportunities. Facilitate discussions and decision-making across multiple stakeholders and functions. Promote continuous improvement and strengthen collaboration between business and IT