Regional Applications Development Engineer

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The SensArray division is the world leading provider of in situ processing measurement and control solutions for the semiconductor industry. The company provides measurement and control solutions to both semiconductor fabs and mask shops to ensure that yields are consistently high thus enabling cost-effective manufacturing SensArray business unit is dedicate to support customer R&D phase as well as HVM with in-situ thermal process control. SensArray business unit enable APC (Automated Process Control) to improve process optimization and yield improvement. Job Description/Preferred Qualifications Not a Software Application Position. Up to 40% in travel (Domestic/International) Success Metrics: Customer adoption and utilization of SensArray products. Successful execution of evaluations and demonstrations. Technical contribution to product roadmap and application development Customer satisfaction and issue-resolution effectiveness. Revenue growth supported through technical engagement. Technical Responsibility: Strong working knowledge of customer use cases for Semiconductor Fabrication Understand and resolve customer pain points inside the fabs Provide technical support for SensArray products at customer sites and remote engagements. Develop application methodologies for etch, deposition, lithography, wafer handling, Factory Automation, Advanced Packaging Analyze process and equipment performance data and present recommendations to customers Maintain high uptime of SensArray metrology Tools through technical debug and support Customer Engagement: Support customer-facing activities including: Product demonstrations, Evaluation planning and execution & Technical troubleshooting and issue resolution Cross-Functional Collaboration: Interface with Engineering, Advanced Development, SW, FW, Ops, Manufacturing to provide customer-first experience Content Development: Develop and maintain customer presentations and product overview materials & Application notes and technical documentation Develop and publish white papers, publications, Product Spec sheets Preferred Qualifications: 3+ Years of Semiconductor Process Experience or inside a Semiconductor Fab 3+ years in Semiconductor Capital Equipment industry or inside a Semiconductor Fab Understanding of Semiconductor Manufacturing process: Etch, CVD/PVD/ALD, CMP, or lithography Familiarity with Process and Metrology concepts Travel (International/Domestic) up to 40%, with rare possibility of last minute travel to support customer emergency Hands-on Experience with AI - Building agents/Skills 1 to 3 years of experience in Program Management Experience in Advanced Packaging Experience in Semiconductor Metrology Soft Skills:   High Ownership & responsiveness Customer-focused mindset with high responsiveness Ability to operate in global, cross-cultural environments Ability to convey complex technical material to simple, easy to understand bite sized