IT Solutions Design Specialist (US)

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.  As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

The IT Solutions Design Specialist leads the creation of a comprehensive end-to-end detailed solution with overall accountability for the technical design and delivery of the System Design Specification (SDS) and is largely focused on large-scale, complex or enterprise projects. May also be accountable for complex programming / coding. Depth & Scope: Provides technical expertise and guidance to others in a lead capacity and works autonomously Expert knowledge of the business, the broader organization, technical environment, processes, procedures, tools and other relevant technology areas (e.g. Architecture, Infrastructure, Security etc.) from a design / support / solutions perspective Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware / software support and/or development of technical solutions and/or testing Works autonomously and leads on a diverse range of activities (e.g. design, support of technical business solutions) and is relied upon to coach / educate and monitor the work of others Acts as an internal expert resource in the exchange of technical information for project teams, and provides technical insight and recommendations to the business and/or outside vendors Typically reports to a Senior IT Development Manager or higher Education & Experience: Undergraduate degree or Technical Certificate Graduate degree, preferred 7+ years related experience Preferred Qualifications: 5+ years of experience with monitoring tools: Dynatrace, Datadog, Splunk Strong incident response, debugging, and problem-solving skills using tools such as ServiceNow 5+ years of experience working with clients during incident triage activities 5+ years of experience working with cross-functional teams using tools such as PowerBI, Confluence, Jira Background in security, compliance, or regulated environments Experience supporting 24x7 production systems with on-call rotations(PagerDuty) Experience acting as team lead, mentor for junior team members Financial Services, Credit Cards domain experience will be an asset Experience of Testing and DevOps environment will be an asset Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous