Senior Developer Support Engineer, VPC Deployment

As a Developer Support Engineer (IC7) on Unity's VPC deployment team, you'll lead technical onboarding and solution design for our most strategic enterprise customers, acting as their primary technical point of contact from initial discovery through successful deployment. You'll own complex VPC implementations end to end, balancing hands-on technical leadership with a proactive, consultative approach that surfaces risks early and sets each customer up for long-term success.

Lead proactive technical onboarding and solution design for strategic customers, ensuring deployment and testing success criteria are achieved. Manage multiple customer projects and onboardings simultaneously, serving as the primary technical point of contact throughout. Regularly review customer environments to identify opportunities to optimize performance and scalability. Collaborate with internal teams to advocate for customer-driven product enhancements based on real deployment friction.

5–7 years in a customer-facing technical role in enterprise IT or cloud services. Expertise designing connectivity solutions for complex enterprise networks, including Direct Connect/ExpressRoute, VPN redundancy, and Transit Gateways. Knowledge of securing VPCs to enterprise standards (SOC 2/ISO), including PrivateLink endpoints, WAF configuration, and strict Security Group architecture. Proven ability to lead "whiteboard" discovery sessions that map current- versus future-state infrastructure for mid-sized enterprises and identify risks early. You might also have Familiarity with DevOps practices and experience advising customers on integrating VPCs into existing CI/CD pipelines (Jenkins, GitHub Actions). Expertise in high-performance storage solutions and protocols (NFS/SMB) relevant to 2D and 3D asset pipelines (e.g., Perforce/Plastic SCM). Experience supporting customers in the games, media, or real-time 3D space.

Relocation support is not available for this position Work visa/immigration sponsorship is not available for this position   Base Salary Range: We determine the base salary range for this role based on your primary work location: Zone A: £63,400 – £95,000 GBP gross Zone B: £68,400 – £102,600 GBP gross This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set. This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set.

At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is