Director, Renewal Account Management

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

As a Director, Renewal Account Management, you will be tasked with leading our Client Development organization and overseeing our highest-value strategic accounts. Unlike a traditional renewals management role, this position is built around a growth-first mandate where renewal is the floor, not the goal. Success means driving net revenue retention through proactive account expansion, deep executive relationships, and a coached, consultative team motion while still ensuring the fundamentals of forecast accuracy and churn prevention are airtight.

What Will You Do?

• Own strategic direction for a portfolio of Client Development accounts, driving net expansion (upsell/cross-sell bookings) alongside strong renewal retention as equally critical measures of team success; build and drive a formal cross-sell/upsell motion by identifying whitespace across the product portfolio and coaching reps to run consultative expansion conversations rather than transactional renewal conversations.

• Develop and maintain executive-level relationships on flagship accounts, including direct engagement in C-suite and economic buyer conversations to unblock or accelerate expansion deals; partner with Sales Engineering and Product on structured account plans for top-tier accounts, identifying multi-year growth trajectories, not just next-renewal outcomes.

• Build repeatable playbooks for identifying underutilized licenses, overdeployment and downgrade risk, and expansion triggers such as new use cases, org growth, and competitive