Principal Inbound Product Manager, Agentic Platform - MoveWorks

Principal Inbound Product Manager, Agentic Platform - MoveWorks Full-time Employee Type: Regular Region: AMS - North America and Canada Work Persona: Required in Office Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.

Moveworks Business Unit By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Moveworks is building the Agentic AI platform for all employees: a single interface for search & action across the entire enterprise. We’re building Agent Studio, the best platform for developers to build AI agents and connect them to our AI Assistant. As a product manager for Agent Studio, you’ll be on the bleeding edge of shaping how enterprises build agentic AI experiences. You’ll be designing products for developers to use, and ensure that their end-user experiences set a high bar for enterprise agents. You will drive product development for this product area from concept to launch with successful iteration in a fast-paced customer obsessed organization with an emphasis on written communication to convey product concepts and updates You will create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams develop products You'll lead the definition & design of core technologies, developer interfaces, and end-user experiences for our agent platform. You’ll annotate other developer platforms to build internal alignment and conviction on what good looks like. You’ll partner closely with machine learning and platform engineers to understand the latest research papers in Agentic AI and form product recommendations based on your understanding of the market. You’ll also play a strong role in shaping our developer ecosystem: contributing to running hackathons and growing our digital community. You will deconstruct complex problems by utilizing your technical depth and a data-influenced approach including a steady data diet of product usage to inform roadmap You will support cross functional teams to achieve their goals through collaborative goal setting, project definition, and milestone development throughout the project You will ensure our designers deeply understand the problems to be