Product Management Director

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience The AgentExchange team at Salesforce is responsible for how millions of customers discover, install, and activate partner solutions — from agents built on Agentforce to apps on AppExchange. This Product Management Director role is part of the Marketplace Experience team, a product group within AgentExchange focused on the end-to-end journey of finding and deploying solutions inside Salesforce products. We are looking for a Senior Product Manager to own two of the most critical surfaces in the AgentExchange ecosystem: Embedded Exchanges (how partner solutions surface natively inside Salesforce products like Agentforce, Tableau, and AI Assist) and the Install and Setup Experience (how customers activate what they find). In this role, you shape the product strategy and execution for how Salesforce customers go from discovery to activation — and you measure every step. This role is based in Bangalore and works directly with the India engineering hub.

AgentExchange is building the trusted platform for discovering, deploying, and managing enterprise applications, AI agents, skills, and partner solutions. Marketplace Experiences owns the critical customer journey from discovering a solution through installation, deployment, onboarding, activation, and long-term success across both traditional and headless experiences. As the Director of Product Management for Marketplace Experiences, you will define the vision, strategy, and execution for the customer experience across Salesforce-owned properties, embedded marketplaces, and AI-driven distribution channels. This role will evolve alongside the market as customers increasingly discover and deploy solutions through AI assistants, enterprise applications, and third-party ecosystems. You will build products that make installation, setup, and activation effortless regardless of where discovery begins. This is a highly strategic product leadership role operating across Product, Engineering, UX, Data Science, Trust, Partner, and Platform teams.

Own the installation and deployment experience for applications, agents, skills, and future marketplace assets across both traditional UI-driven and emerging headless deployment models alongside our internal packaging team. Simplify customer onboarding, configuration, permissions, and post-install setup to reduce friction and accelerate time-to-value. Define and deliver embedded marketplace experiences across Salesforce products, enabling customers to discover, install, and activate partner solutions directly within their workflows. Partner with platform teams to evolve API-first and headless deployment capabilities that support the future of AI-driven software distribution. Run experiments that improve conversion, activation, customer engagement, and ecosystem growth through data-driven decision making. Define success metrics, instrumentation, and experimentation frameworks to measure customer behavior and optimize marketplace performance. Identify and deliver new growth opportunities, including lead generation, merchandising, cross-sell, upsell, and future customer acquisition capabilities. Partner