HR Generalist

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The HR Generalist is an instrumental role in Airbnb’s Employee Experience (EX) delivery model and is uniquely positioned to deliver concrete solutions to Airbnb’s workforce across the Americas. This role is responsible for ensuring Airbnb HR services are delivered timely, accurately and with high quality across the entire employee journey.

Airbnb’s HR Generalist team delivers the core components of HR services, including advising managers and employees on people matters, supporting the planning and delivery of cyclical talent programs, collaborating with COEs on global program delivery, partnering with functional experts on research and investigations, and supporting function specific projects, among other responsibilities and opportunities. This is a highly cross functional role and requires strong engagement and partnership with teams across Airbnb, including business, EX/HR, and global/regional teams.

• Partner with Business Talent teams to support the Employee Experience/People strategy for the defined business team(s). Serve as a key HR point of contact for business team(s) and activities to which the HR Generalist is aligned, and determine the best course of action to address and resolve people matters.

• Gain strong understanding of the business, and business strategies and roadmaps.

• Partner with Business Talent teams on function specific projects.

• Intake, analyze, identify and execute plans and solutions to effectively address a broad range of employee matters. Collaborate with appropriate EX partners where needed.

• Advise and coach people managers and employees on matters that require intervention and functional guidance. Help the workforce gain skills to operate effectively as business grows and scales.

• Build awareness among managers and employees of EX self service support. Wherever possible, enable the workforce to effectively resolve