Issue Discovery Operation Intern(TikTok-Product-Content Ecosystem)- 2027 Start

Team Introduction: TikTok's Content Ecosystem team is responsible for the health and prosperity of content users and creators to improve DAU in the long term. Our team deeply dives into the following fields: tracking the whole content ecosystem and finding potential challenges and opportunities; cooperating closely with the RD team on model recognition, content understanding, and algorithms, targeting to balance the traffic in different formats, optimize traffic distribution, content diversifications, creator experience of moderation, user experience of interactions, and more problems.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.

Responsibilities: - Assist in TikTok ecosystem issue discovery operations, supporting the identification of potential ecosystem issues and collaborating with cross-functional teammates in the resolution process. - Support the Development of Issue Discovery Methodology and Metrics: Participate in the design and implementation of basic issue discovery methodologies, including steps for identification, classification, and resolution. Learn to apply existing frameworks and help refine metrics to evaluate solution effectiveness under guidance. - Conduct Preliminary Trend Analysis and Issue Investigation: Use data analysis tools (with training) to assist in identifying potential content quality and experience issues. Support the analysis of issue trends and root causes, contributing ideas for process improvements and collaborating with cross-functional teams to implement basic preventive measures.