Journeyman Network Engineer

Description & Requirements

Maximus is a trusted federal partner supporting mission critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative, mission driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high impact solutions while contributing to outcomes that matter at a national scale. This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed. This role is hybrid, allowing for remote work, but requires the ability to work onsite when needed at one of the following locations in Northern Virginia: Springfield, Herndon, or Ashburn. Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS165, T3, Band 6

Job-Specific Essential Duties and Responsibilities: - Provide hands-on support for enterprise network operations, including continuous monitoring, triage, dispatch, and restoration activities to maintain 24x7x365 service levels. - Perform routing and switching troubleshooting across LAN, WAN, wireless, and external connectivity environments supporting voice, video (VTC), and data services. - Respond to and resolve network incidents, including coordinating restoration activities for multiple simultaneous failures in large-scale environments. - Execute break-fix support, provisioning, and service request fulfillment for network infrastructure components. - Support proactive network monitoring and performance management to identify and address potential issues before service disruption occurs. - Coordinate with Network Architects and the Network Services Lead during high-severity incidents to ensure rapid resolution and service restoration. - Provide real-time status updates and maintain accurate documentation of incidents, actions taken, and outcomes within enterprise systems. - Support configuration changes and implementation activities in accordance with established change management and governance processes. - Assist in maintaining network documentation, including configurations, diagrams, and operational procedures. - Contribute to ensuring high availability and reliability across a large-scale network infrastructure with stringent uptime requirements. Job-Specific Minimum Requirements: - Bachelor’s degree in Network Engineering, Information Technology, Computer Science, or a related field (or equivalent experience). - 5+ years of experience in network engineering or network operations roles. - Cisco Certified Network Associate (CCNA) or higher (CCNP preferred). - Demonstrated experience supporting enterprise network operations in a 24/7 environment. - Hands-on experience with routing and switching technologies (e.g., Cisco routers and switches). - Experience performing network troubleshooting and incident resolution, including handling multiple concurrent issues. - Experience supporting network monitoring tools and performing proactive performance analysis. - Ability to execute break-fix activities, provisioning, and service request fulfillment. - Experience working with network infrastructure components such as routers, switches, firewalls, and load balancers. - Familiarity with change management processes and controlled deployment of network changes. - Ability to document network