Program Manager, Workplace Strategy

The Corporate Services Policy and Planning team focuses on policy development, research, strategic planning, data analytics and program management. We support the business by elevating and creating unique employee and corporate service experiences, specifically for our operational teams. Our team focuses on implementing industry knowledge across our global portfolio, providing specialist advice and business partnerships on multiple projects and innovative ideas. This role will help provide focused support on strategic programs related to corporate services and the employee experience, specifically related to workplace services, real estate, catering services, physical security, and others.

Responsibilities: - Policy Research, Analysis & Evaluation: Conduct research, evaluation and analysis of policies, regulations and legislation relevant to food program requirements; identify gaps and challenges and propose targeted solutions. - Policy Development: Support the creation of data and evidence-based policies, guidelines and initiatives to address food programme challenges, drive innovation, enhance customer satisfaction, and align with programme requirements and forward-looking industry practices. - Strategic Planning: Support regional teams in developing strategic plans and frameworks to deliver policy initiatives and interventions with measurable success outcomes. - Business Partnership & Stakeholder Engagement: Engage, consult and partner cross-functionally with business teams to co-create and propose systemic, sustainable solutions. - Data Management, Monitoring & Evaluation: Leverage data analysis, insights and before/after models to measure programme success and support development; establish monitoring and evaluation mechanisms to assess policy and intervention impact. - Consultation & Collaboration: Provide expertise, support and guidance to stakeholders, operational teams and business leaders; leverage industry expertise and resources to propose actionable solutions. - Project Management: Plan, execute, evaluate and govern cross-functional projects and programs end-to-end. - Performance Monitoring & Reporting: Establish performance metrics and benchmarks for COE activities; track progress, measure outcomes and prepare management reports. - Change Management: Lead change and transformation initiatives; provide guidance, support and training to relevant teams.