Product Analyst (Client Solutions)

At Ignite Systems, we build technology that helps insurers and brokers operate more effectively, streamline processes, and deliver exceptional customer experiences. As our customer base continues to grow, we're looking for a Product Analyst to join our Retainer team and act as the bridge between our clients, product capabilities, and development teams. As our customer base continues to grow, we're looking for a Product Analyst to join our Retainer team and act as the bridge between our clients, product capabilities, and development teams, helping customers maxmise the value of the Ignite platform while shaping its future direction. This is a highly visible, client-facing role that combines elements of product consulting, business analysis, customer success, and product ownership. You'll work closely with customers to understand their priorities, translate requirements into actionable outcomes, and help shape the ongoing evolution of our platform. If you enjoy solving business problems, managing stakeholder expectations, and collaborating with technical teams to deliver valuable solutions, we'd love to hear from you.