Senior Product Manager, CashPro Security
Bank of America
- Location
- Charlotte
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 278 approvals (FY2023)
- Posted
- 1d ago
About this role
Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description
We are seeking a Director-level Senior Product Manager to join the team responsible for CashPro Security and Authentication products. This role will help define and execute the future of CashPro's security strategy, partnering across Product, Technology, Information Security, Risk, Operations, and Client-facing teams to deliver solutions that enhance client security, reduce fraud risk, and strengthen the overall CashPro experience. Key Responsibilities • Lead strategic product initiatives from ideation through delivery, including discovery, problem definition, business case development, requirements documentation, prioritization, execution, and post-launch measurement. • Translate complex business and security challenges into actionable product strategies and executable delivery plans. • Serve as the primary product partner for security technology teams and influence strategic investments, roadmaps, and technical priorities. • Manage security-related product portfolios, including vendor relationships, product performance, inventory management, escalations, and operational governance. • Serve as a subject matter expert for CashPro's security and authentication capabilities, including access management, identity verification, authentication, fraud prevention, and related security controls. • Identify opportunities to strengthen client security through product enhancements, process improvements, policy changes, and emerging technologies. • Maintain close partnerships with Global Information Security, risk, fraud, technology, and other enterprise stakeholders to stay informed on emerging threats, industry trends, and regulatory expectations. Influence stakeholders across Product, Technology, Sales, Service, Operations, Risk, Compliance and Information Security. • Analyze client behavior, market trends, fraud patterns, and product performance data to develop recommendations that improve security, client experience, and business outcomes. • Support regulatory and audit engagements by providing product expertise, responding to inquiries, and ensuring appropriate risk management and controls. • Partner with Sales, Service, Marketing, and Commercialization teams