Program Manager, Disaster Case Management & Temporary Housing

Description & Requirements

Program Manager, Disaster Case Management & Temporary Housing Remote, 50% Regional Travel | Mission-Driven Nonprofit Kerr, Kimble, Harris, Ft Bend, Galveston, Montgomery, Waller, and Brazoria Connective is seeking a Program Manager to lead the design, implementation, and growth of Disaster Case Management & Temporary Housing programs . In this role, you'll manage day-to-day program operations, lead within that program scope, drive continuous improvement through ongoing partner engagement and data analysis, and partner with internal and external stakeholders to ensure flood-affected households in Kerr County, TX, access critical services efficiently and equitably. After the local Kerr County programmatic duties have concluded, you will transition to a core Program Manager supporting broader Connective programs, resource navigation systems, and operations as needed. Why You’ll Love Working for Connective We care deeply about people, both the communities we serve and the team we build together. You’ll be part of a mission-driven organization working to make social services more accessible, empathetic, and connected, alongside colleagues who bring curiosity, compassion, and a strong sense of purpose to their work every day. Our best-in-class benefits package includes: Competitive Pay: Annual base salary range is $75,000-$90,000, depending on experience, with annual bonuses and cost of living increase offered, based on your contributions and performance Comprehensive Health Coverage: Starting on day one - Medical, dental, vision, short-term and long-term disability, and life insurance Retirement Planning: 401(k) plan with employer match of up to 6% Flexible Financial Options: Health Savings Account (HSA) or Flexible Spending Account (FSA) available Time Off & Well-Being: 20 days of PTO/floating holidays plus 11 paid company holidays that support rest, recharge, and life outside of work Parental Leave: 8 weeks at 100% pay, 4 weeks at 50% pay, plus up to 4 additional unpaid weeks; includes adoption of a child Employee Support: Access to a comprehensive Employee Assistance Program (EAP), including mental health and legal resources for you and your family Work Flexibility: Employees may work from anywhere within the Houston area, with additional flexibility to travel to local counties. (Kerr, Kimble, Harris, Ft Bend, Galveston, Montgomery, Waller, and Brazoria). At Connective, we’re committed to creating an environment where you feel supported, trusted, and empowered to grow. Your ideas and perspective will matter here. We prioritize collaboration over hierarchy, encourage learning and experimentation, and make space for balance so you can show up as your full self at work and beyond.

4+ years of experience in program, project, design management, or strategy roles, including end-to-end management of technology-enabled initiatives such as CRM implementations. 1-3 years of experience leading, supervising, or managing teams and cross-functional stakeholders. 1-3 years of experience working in a nonprofit, social services, or high-volume customer service environment. Strong written and verbal communication skills, with the ability to translate user needs into actionable recommendations for leadership. Exceptional organizational skills, attention to detail, and commitment to Connective’s mission of expanding equitable access to social services. Live within one of the following counties and willing to travel as needed. (Kerr, Kimble, Harris, Ft Bend, Galveston, Montgomery, Waller, and Brazoria).

Experience gathering, documenting, and translating end-user requirements into actionable process or technology solutions. Proficiency with Excel or Google Sheets, including data cleaning, organization, analysis, and reporting. Experience working with Salesforce or other CRM platforms to support program operations and user needs. Familiarity with nonprofit or