Director of Ballpark Operations | Full-Time | Tsongas Center (UMass - Lowell)
Oak View Group
- Location
- Lowell, MA
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- Salary
- $65k – $75k/yr
- H-1B history
- 1 approvals (FY2023)
About this role
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Director of Ballpark Operations | Full-Time | Tsongas Center (UMass - Lowell)
Location
US-MA-Lowell
Job Post Information* : Posted Date
12 hours ago (8/5/2026 5:47 PM)
Job ID
2026-33751
Location Name
Tsongas Center (UMass - Lowell)
Category
Venue Management
Type
Regular Full-Time
Location : Location
US-MA-Lowell
Job Post Information* : External Company Name
Oak View Group
Job Post Information* : External Company URL
https://www.oakviewgroup.com/
Location : Postal Code
01852
Location : Address
300 Martin Luther King Jr Way
Job Post Information* : Post End Date
10/30/2026
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
Oak View Group is seeking a Director of Ballpark Operations to oversee the daily operations of LeLacheur Park, a 5,000-seat outdoor baseball stadium and multi-purpose venue on the campus of UMass Lowell. The Director of Ballpark Operations is responsible for the overall coordination and day-to-day management of LeLacheur Park. This position serves as the primary operational liaison between the venue, tenants, clients, and internal departments to ensure the facility is maintained and operated at a high standard. This Director oversees event planning, facility scheduling, tenant relations, financial performance, and coordination of operations, maintenance, grounds, and guest services. This position works closely with the General Manager to develop operating budgets, improve operational efficiencies, maximize facility utilization, and deliver exceptional experiences for tenants and guests. This role pays an annual salary of $65,000-$75,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance; 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 30, 2026.
About the Venue
Lelacheur Park is a 5,000-seat outdoor baseball stadium and multipurpose venue on the campus of UMass Lowell. It is currently the home of the UMass Lowell River Hawks Baseball team, and Lowell Spinners baseball, along with numerous high school, club, and area baseball rentals.
Responsibilities
Facility Operations Assist with the overall management and operation of LeLacheur Park. Coordinate daily activities with Operations, Maintenance, Grounds, Security, and Parking. Ensure the facility is event-ready and maintained to venue standards. Identify operational improvements and implement best practices. Tenant Relations Serve as the primary venue contact for the UML Baseball team, the Lowell Spinners, and other tenants. Coordinate operational meetings and event planning. Resolve operational issues while maintaining positive tenant relationships. Ensure lease obligations and operational responsibilities are fulfilled. Event Management Oversee planning and execution of non-game events and facility rentals. Coordinate staffing plans with internal departments. Serve as Event Manager for assigned events. Ensure successful execution of events from advance planning through settlement. Facility Rentals & Booking Manage inquiries and scheduling for facility rentals. Prepare contracts and rental agreements. Coordinate client communications and event logistics. Work with Finance to ensure timely invoicing and collections.