Senior Manager, Investigations - Americas
Johnson & Johnson
- Location
- Bogotá, Distrito Capital, Colombia
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 2 approvals (FY2023)
- Posted
- 15h ago
About this role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Human Resources Job Sub Function: HR Business Partners Job Category: Professional All Job Posting Locations: Bogotá, Distrito Capital, Colombia Job Description: DePuy Synthes is recruiting for a (n) Senior Manager, HR Investigations, located in Bogota, Colombia. The Senior Manager, HR Investigations is responsible for the execution of employee relations investigations across the Americas . This role focuses on the consistent, timely , and high-quality delivery of investigations into workplace concerns, ensuring all matters are managed objectively, documented thoroughly, and resolved in line with company policy and local employment laws. This role is intended for sensitive HR matters with heightened legal, regulatory, and/or reputational exposure, such as discrimination, harassment and retaliation case management . This position plays a critical role in operationalizing investigation processes at scale—handling a high volume of complex and sensitive cases, ensuring accurate case management, and delivering outcomes that are fair, compliant, and actionable. You will work closely with HR, Legal, and business stakeholders to execute investigations, manage risk, and support a safe and respectful workplace.
Key Responsibilities
Execute end-to-end employee relations investigations, including intake, planning, interviews, documentation, findings, and recommendations Manage a high volume of cases with varying complexity, ensuring timely resolution and adherence to service-level expectations • Apply standardized investigation frameworks, tools, and documentation practices to ensure consistency and quality • Conduct thorough fact-finding, including interviews and evidence review, to establish clear and defensible outcomes • Maintain accurate and complete case records in investigation systems, ensuring audit readiness and compliance • Partner with HR and Legal stakeholders to validate findings, align on recommendations, and ensure appropriate case closure actions • Identify patterns and trends across cases and escalate insights that may indicate systemic risks or recurring issues • Ensure proper triage and prioritization of incoming cases based on risk level and complexity • Support continuous improvement of investigation processes, tools, and workflows to drive efficiency and quality • Provide guidance to HR partners on investigation processes, documentation standards, and case handling expectations Qualifications Education: Bachelor’s degree required in Human Resources, Law, Industrial Relations, Business Administration, or a related field Master’s degree, JD, or equivalent advanced degree preferred Experience and Skills: Required: Typically 8–10 years of experience in employee relations, investigations, or a related HR discipline Demonstrated experience executing investigations end-to-end, including managing multiple concurrent cases Strong knowledge of investigation techniques, documentation standards, and employment practices across the