Strategic Partnerships Project Representative

The Strategic Partnerships Project Representative is responsible for oversight and execution of complex projects supported by our Strategic Partnerships team. This includes scope and responsibilities for identifying customer needs and providing comprehensive customer solutions supporting the project from start to completion by generating quotes, sourcing product, tracking shipments, as well as processing orders and returns. The Strategic Partnerships Project Representative collaborates directly with Pro Customers, Strategic Partnerships team, Merchants, Vendors and Store Employees to provide materials for the project in a timely and accurate manner.

Works with the Strategic Partnerships team to understand all stakeholders, job scope, and timing. Prepares for site walks by completing pre-call planners. Walks sites and validates project scope, product needs, business channel solutions, and installation service opportunities to include quantities, selections, scope, and job cadence for execution. Processes simple quotes, orders, and returns by various forms of external means such as incoming calls, email, and fax. Informs customers of sales promotions while also suggestive selling product lines. Resolves product or service questions while determining the best solution within standard company timelines. Partners with shipping, receiving and transportation to fact-find and troubleshoot issues and communicate to outside sales or external customers accordingly. Maintains a positive, empathetic, and professional attitude with internal and external customers. Acts as the single point of contact for various requests from the Strategic Partnerships team, including customer quotes, order placement, product sourcing, shipment tracking, and other requests. Sends, receives, and responds to questions from Pro Customers, Stores, and Lowe’s subsidiaries related to quote and order details. Leverages defined systems and processes to provide project updates and a best-in-class customer experience. Supports peers and leaders with other duties as assigned and required.

Bachelor’s degree Business or related field or equivalent years of experience in lieu of education requirement, if applicable High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable 3 Years relevant professional sales experience required 1 Year construction experience with a strong sales background Must have a high level of verbal and written communication skills, as well as presentation skills A working knowledge of blueprints and technical skills. Basic computer skills, with a working knowledge of Microsoft Office. Pay Range: $82,100.00 - $137,000.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits . Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team ) Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals. Health, Dental and Vision insurance Life and Disability insurance Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time Flexible spending and health savings accounts 401(k) Retirement account with company match Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs Education support programs, including tuition assistance and trade skills