Assistant Manager- Accounts Receivable

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    What this job involves Team Leadership & Supervision: ·       Lead and supervise a team of credit and collections specialists across the region/group ·       Allocate workload and prioritize tasks among team members to meet departmental objectives ·       Conduct regular team meetings to review performance, share updates, and address challenges ·       Monitor team productivity and ensure adherence to established processes and timelines ·       Provide coaching, mentoring, and performance feedback to direct reports ·       Support recruitment, onboarding, and training of new team members ·       Conduct performance reviews and identify development opportunities for team members Operational Management: ·       Oversee the full cycle of accounts receivable for the region/group, including invoice tracking, payment reconciliation, and collections ·       Review and approve complex reconciliations between financial systems and client accounts ·       Establish and monitor KPIs for collections efficiency, DSO (Days Sales Outstanding), and bad debt reduction ·       Ensure cash and debtor targets set by the Business are consistently met or exceeded ·       Implement process improvements to enhance efficiency and reduce aged receivables ·       Develop and maintain standard operating procedures for the credit and collections function Client & Stakeholder Management: ·       Manage escalated client disputes and complex collection issues ·       Build and maintain strategic relationships with key internal and external stakeholders ·       Coordinate with internal teams (billing, finance, operations) to resolve systemic invoicing issues ·       Present weekly and monthly debtors reports to senior management with analysis and recommendations Financial Controls & Compliance: ·       Ensure compliance with company credit policies, terms, and relevant regulatory requirements ·       Review and approve credit limit adjustments and payment plan arrangements ·       Monitor high-risk accounts and recommend appropriate action (legal, write-offs, etc.) ·       Participate in month-end and year-end close processes ·       Support internal and external audits related to accounts receivable Strategic Input: ·       Advise the Business on credit control strategy, risk mitigation, and best practices ·       Provide input on credit policies and procedures to minimize bad debt exposure ·       Analyze aging reports and trends to proactively address collection challenges Sound like you? To apply you need to be/have: ·       A bachelor's degree in finance, accounting, or a related field (Master's degree or professional certification preferred) ·       Minimum 7+ years of experience in credit and collections or accounts receivable management ·       Minimum 3 years of proven team leadership or supervisory experience ·       Demonstrated ability to lead, motivate, and develop a team ·       Strong analytical and problem-solving skills with attention to detail ·       Excellent written and verbal communication skills in English ·       Advanced Excel skills and proficiency with ERP/financial systems ·       Ability to make sound decisions under pressure and