Senior Sales Manager Groups

Join our vibrant commercial team at W London as our Senior Sales Manager - Groups & MICE! Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End. W London - why anywhere else?

Meals - Tasty and Varied Complimentary Meals in our Green Room canteen. Accommodation Service Charge - Paid each month! Bonus Plan - Eligible for our sales bonus programme Learning and Growing - Access to the best digital and classroom based training resources and cross exposure opportunities Apprenticeships - Opportunities to undertake an apprenticeship to support your development in your role. Holiday - 23 days of holiday excluding public holidays (increase to 27 days with length of service Uniform Dry Cleaning- Complimentary, on site. Company Pension Scheme – Save for your future. Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service Celebrate - Awards and Recognition Celebrations Benefit Hub - Access to further discounts for shopping, cinema tickets, technology and more! Events - Monthly Calendar of Associate Focused & Fun Events Long Service Recognition - Dedicated appreciation events for when you reach career milestones within the company. Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International. Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties Spa Discounts – 30% discount in our Away Spa

Attends customer events, trade shows and sales missions to maintain, build and develop relationships with Marriott Global Sales Offices (GSOs) key stakeholders and customers in key-feeder markets. Build and maintain long-term relationships with existing and potential clients through regular communication and networking. Effectively presents hotel benefits and features based on customer needs. Utilizes negotiation skills and creative selling abilities to uncover new business. Utilize digital marketing channels, including social media, email marketing, and online advertising, to reach target audiences effectively. Support the hotel’s service and relationship strategy, driving customer loyalty by engaging and connecting with new customers and inspiring guests through each customer experience. Develop and manage relationships with key stakeholders, both internal and external

Developing & Executing Sales Strategies

Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the MICE & Group segments. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the MICE & Group segments. Assists with the development and implementation of promotions, both internal and external.

Maximising Revenue

Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Develops and implement sales strategies to achieve property’s objectives whilst consistently analysing market information.

Analysing & Reporting on Sales and Financial Data

Analyses market information by using sales systems and implements strategy to achieve property’s financial room goals. Assists Revenue Management with completing accurate six period projections. Reviews guest satisfaction results to identify areas of improvement. Support Director of Sales & Distribution in preparation of regular reports on sales performance, including reporting on KPI target results, market trends, and competitor activities for management review.

Ensuring Exceptional Customer Service

Displays leadership in guest hospitality,