GDS Cyber Alliances Operations Specialist - Assistant Director

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Job Title: GDS Cyber Alliances Operations Specialist     Job Span: All Cyber Alliances Function: GDS ES Growth & Innovation    Skill Level: High    Rank: Manager (63) Sub Function: GDS Alliances Partner Operations CoE    Reports to: GDS Alliance Operations Lead  Job Summary: •    The GDS Cyber Alliances Operations Specialist is a Manager-level role within the GDS Alliances Partner Operations CoE, designed to strengthen how EY’s Cyber Alliance ecosystem is operationalized, governed, measured, and scaled. The role will serve as a trusted operations and insights partner to Cyber Alliance stakeholders by bringing together disciplined execution, partner program enablement, data-led decision support, process excellence, and stakeholder orchestration. This position will help translate Cyber Alliance priorities into clear operating rhythms, actionable insights, improved adoption of partner programs, stronger pipeline and opportunity discipline, and measurable business impact across EY’s Cyber Alliance agenda. Essential Functions of the Job: •    Act as a Manager-level operations partner for Cyber Alliances, driving disciplined execution across governance cadences, stakeholder requests, delivery commitments, action tracking, issue resolution, and operational follow-through. •    Convert Cyber Alliance data into actionable business insight by analyzing revenue, sales, pipeline, opportunity, partner program, certification, enablement, and stakeholder activity to highlight trends, risks, gaps, and growth opportunities. •    Build and enhance leadership-ready dashboards, scorecards, insight packs, and executive views that move beyond reporting to provide clear interpretation, business context, recommended actions, and progress visibility. •    Strengthen Cyber Alliance pipeline and opportunity management by improving alliance tagging, data quality, pursuit tracking, account and prospect visibility, book-of-business hygiene, escalation management, and performance analysis. •    Lead operational enablement for partner programs, including tool and portal administration, access governance, certification and competency tracking, enablement participation, partner program requirements, and stakeholder support. •    Drive a strong continuous process improvement agenda across Cyber Alliance operations by simplifying processes, standardizing ways of working, improving controls, reducing manual effort, strengthening documentation, and proactively identifying opportunities for automation, workflow redesign, and Agentic AI-enabled productivity, decision support, and service quality improvements. •    Maintain high-quality operational knowledge assets, including process guides, partner program materials, reference repositories, enablement content, stakeholder trackers, and operating documentation that improve adoption and service consistency. •    Enable high-impact Cyber Ecosystem and Alliance leadership forums through crisp agendas, insightful pre-reads, decision-oriented content, action logs, outcome documentation, and timely follow-through. •    Support strategic engagements between EY Cyber leadership and alliance partners by coordinating briefing materials, stakeholder inputs, meeting logistics, priority topics, next steps, and decision records. •    Coordinate with Alliances Investment, Cyber Alliance, Legal, Finance, Compliance, and enablement teams to support Market Development Funds, investment requests, reimbursements, governance reviews, approval workflows, and process adherence. •    Partner with onshore Cyber Alliance