Manager, Global PACS Intelligence

Summary: The Coca-Cola Company is a global leader in the beverage industry,   operating   in over 200 countries and combining the power of scale with deep local knowledge to drive sustainable growth. As part of our commitment to innovation and data-driven decision-making, the   Global Digital Network   organization serves as a key growth driver, delivering enterprise-wide digitized solutions.     This role is part of the   Enterprise Intelligence   team within the Global Digital Network organization. As   Senior Manager, Global   PACS Intelligence ,   you will play a critical role in creating and delivering research, data, and analytics solutions that enable the PACS organization to   monitor   business and brand performance, refine strategies, and achieve its goals. You will act as a key partner to PACS teams,   leveraging   data and insights to drive informed decision-making and foster competitive   advantage .

PACS Intelligence Creation and Delivery   Define PACS KPIs and   establish   optimal   tracking methods to measure performance over time.   Collect, interpret, and communicate PACS metrics, converting them into actionable insights, strategies, and tactics.   Quantify the success of PACS communications campaigns and initiatives in collaboration with internal and external partners.   Design and develop visualizations and dashboards to support the needs of stakeholders and partners.   Provide regular updates to local leadership teams on corporate reputation and overall PACS team performance.   Corporate Reputation and Communications Insights   Refine the corporate reputation framework, ensuring key attributes and data points are accounted for within the questionnaire.   Leverage corporate reputation, sustainability, and communications data to provide strategic feedback and recommendations to local PACS leadership.   Compile benchmarks and recommendations for corporate reputation reporting and PACS team performance.   Ad Hoc Research and Strategic Feedback   Design and oversee ad hoc research based on macro events, campaigns, or issues, collaborating with Human Insights and other   Enterprise Intelligence   teams as needed.   Provide strategic recommendations based on communications and sustainability data to enhance PACS strategies and tactics.   Cross-Functional Collaboration   Work closely with PACS teams, Human Insights, and other   Enterprise Intelligence   teams to align intelligence deliverables with business   objectives .   Act as a conduit between PACS Intelligence and the broader PACS organization, fostering collaboration and knowledge sharing.   Support the development of Ways-of-Working materials to streamline processes and enhance the integration of PACS intelligence across teams .     Qualifications & Requirements   Functional Skills   PACS Intelligence Expertise: Experience in collecting, interpreting, and delivering insights related to Public Affairs, Communications, and Sustainability   metrics .   Data Storytelling: Ability to communicate complex data and insights through clear, compelling narratives.   Research and Data Management: Experience in managing research projects, data sources, and reporting systems to drive actionable insights.   Strategic Thinking: Proven ability to use data to create strategic recommendations and narratives that inform decision-making.   Cross-Functional Collaboration: Strong ability to work with cross-functional teams across PACS, marketing, and analytics disciplines.   Quantitative Skills: Ability to analyze data to   identify   patterns, opportunities, and gaps, integrating insights across disparate data sources.

Minimum of 3+ years of work experience in consumer insights, market research, or related disciplines.   Prior experience in two or more of the following areas:   Managing/fielding consumer research   Data management   Analytics