Customer Collaboration Analyst

Company Overview Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. Job Description The Customer Collaboration Analyst will provide supply chain leadership in order to partner with the supply chains of strategic, cross-business unit customers to improve service levels through direct contact and data exchange.

Directly interface with strategic customers on forecast and supply. Create and present a monthly S&O. Resolve supply related issues for products. Improve service and customer supply score card ratings. Work with customer to improve supply costs and inventory turns. Plays key role in new product launches from concept to completion. Interface weekly with customer to understand forecast changes and needs and communicate throughout the Novolex organization. Analyzes past and present sales and trends to anticipate needs and prevent constraints. Resolve new business opportunities for products. Resolve packaging issues that interrupt Pactiv’s ability to supply product.

BA/BS required with emphasis in sales, supply chain planning or operations management preferred 5+ years of sales, business, or supply chain experience Ability to establish and maintain direct customer relationships Ability to organize and manage multiple projects simultaneously Ability to work independently Strong oral and written communication skills Strong analytical and financial skills Strong computer literacy – SAP, Blue Yonder, and Microsoft Office preferred Ability to travel 20%-40%

A reasonable estimate of the current range is $66,000 - $111,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job related skills, experience and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation and sick days, paid parental leave, paid holidays and wellness program.

#LI-TM1 Company Benefits What You'll Get From Us Benefits With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work. Community Engagement At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work. Training and Development We offer constant