Facilities Coordinator - Operations

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Facilities Coordinator - Operations Integrated Facilities Management – Leading Global Technology company (India) Here in India, we manage 23 plus  sites, hosting over 290 people.  Our client’s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars.  The Asia Pacific region is an important part of our client’s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enables their business to thrive.  Kick start your career by working a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking. What this job involves: Providing onsite support You will be the Site Manager’s trusted right hand on all facilities-related activities. You’ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained.  Where can processes be improved?  How can we save costs?  These are questions that will be at the forefront of the team’s thinking.  You, too, will always have an eye on this, contributing suggestions as they arise. You’ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination.  You’ll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects: Monitoring of Housekeeping related activities Arrangement of all consumables and supplies for Client / any visits Preparing the Daily/Weekly and Monthly reports Interacting with the service & supply vendors. Undertake daily facility rounds and find out snags and raising proactive tickets for the same Effectively manage service provider teams to ensure an on time deliverable system. Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards. Client/Stakeholder Management  Proactively engage stakeholders to ensure that on site client’s expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organisation Proactively understand the customers/ employees needs and act on them before being requested Maintain high standards of housekeeping of facility Improvements in the office aesthetics and operations as per need Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation Other Key Activities Collecting all documents from the vendor for compliance audit Developing interesting & fun user engagement activities Signage / Poster making for site awareness. Managing ad hoc vendors. Meeting the clients’ facilities needs At JLL, we put client satisfaction at the front and centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, you’ll be responsible for working