Manager, Service Supply Chain Operations Europe

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

Lucid Motors is seeking a highly driven and experienced Manager, Service Supply Chain Operations Europe to lead and enhance our Aftersales product supply chain across Europe including service parts, accessories, tooling, and packaging. This role is responsible for planning, inventory management, logistics and distribution, ensuring high availability, efficiency, and operational excellence in a fast‑growing environment.

The ideal candidate is operationally strong, strategic in mindset, and passionate about building robust, scalable processes in a fast‑paced, high‑growth environment.

The Role

• Lead day‑to‑day Aftersales supply chain operations and manage operational team, covering demand/supply planning, logistics, warehousing, inventory control, and distribution.

• Drive performance across key KPIs (OTIF, fulfilment, MoS, claim rate, inventory accuracy, obsolescence rate) and ensure compliance with safety and regulatory standards.

• Manage 3PL partners and optimize warehouse, transportation, returns, and packaging operations.

• Own planning processes, including forecasting, replenishment, safety stocks, and inventory health analysis. Define and implement associated regional policies for inventory and planning. Ensure system integrity and data quality.

• Improve logistics flows, packaging sustainability, and cost efficiency; lead expansion into new markets and associated distribution strategy.

• Establish scalable processes, enhance ERP/WMS/planning tools, and lead continuous improvement initiatives.

• Manage and develop the regional supply chain operation team; act as the primary escalation point for parts availability.

• Partner with Service, Procurement, Engineering, Quality, Finance, and Global Supply Chain on operational and customer‑experience improvements.

Qualifications

• Master’s in Supply Chain, Logistics, Engineering, or Business (preferred).

• 7+ years in supply chain/logistics/spare parts operations; automotive/aftersales experience required.

• Strong background in 3PL management, warehousing, planning, and SAP/WMS/tools.

• Excellent communication skills; strong analytical capability and high attention to detail.

• Ability to lead in fast‑paced environments, with strong ownership and a continuous‑improvement mindset.

• Valid driver’s license;