Data Center Engineering Operations Area Manager

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments. Data Center Engineering Operations Area Manager role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures. - Has primary responsibility for availability zone of Data Centers - Participates in strategic planning projects. - Conducts financial analysis and contributes to financial decisions. - Typically manages 5 or more direct reports, manager of managers. - Negotiates and rolls out contracts and space. - May oversee the build out of Facility-specific infrastructure in existing locations. - Participates in recruiting efforts. - Is active in the training and/or development of others. - Executes vision and goals for the team or department. - Will conduct Project Management for multiple sites - May participate in training of staff. - Uses business knowledge to set priorities and develop project plans. - Has a deep understanding of best practices in their area of expertise and ensures their application. - Creates work plans and monitors accomplishments. - Will contribute to the development of the project plan for the business group. - Effectively sets priorities to meet goals on budget and on time. - Demonstrates strong people/program management skills. - Is resourceful, maintains effective pace and gets things done. - May manage individuals and/or other managers in remote locations. - Drives accountability for results. - Keeps others informed of information that contributes to the performance of the team,