Specialist, Operations - Pension Risk Transfer

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a fully remote role that can be located anywhere in the lower 48 states in the US. This is an F3 band role. #LI-COLE Job Description Summary Do you seize opportunities to drive change to improve processes, products, and service? At Nationwide, Pension Risk Transfer (PRT) is a growing niche business where we value team members who are great communicators, forward thinking and have the drive to continuously improve and grow with us. If you would thrive in an environment like this, where you’ll build relationships and solve business challenges, we want to hear from you! As a Specialist, PRT Operations, you will support the day-to-day activities of the PRT operations by managing the data critical to annuitant experience, pension payroll funding, premium validation, Nationwide risk mitigation, contract drafting, and financial reporting. You will also work closely with internal and external partners across multiple areas including Finance, Treasury, Technology, Compliance, and Third-Party Administrators.

Key Responsibilities: Responsible for validating TPA escheatment reporting and review weekly death report and approving or seeking appropriate authorization to write-off overpayments. Manages periodic correspondence review and obtain appropriate reviews and approvals. Manages the monthly data optimization process using external data search partners and researching findings to reduce Nationwide risk and initiate survivor payout, as appropriate. Initiates the data misstatement process – obtaining current data file, running comparisons to identify changes, and communicating results. Responsible for Third Party Administrators (TPAs) oversight including assessment of SLA metrics and call center statistics, identifying, and tracking deliverables, and manage any necessary follow-up, capturing meeting notes, cataloging service level agreement reports and other monthly compliance reporting. Accountable for ensuring Power of Attorney documents meet necessary requirements to update communication documents. New contract data optimization including external data search partners and oversight of TPA data gap identification to compile comprehensive list for client review and resolution. Run process to identify true up data changes, and creation of annuity exhibits that are included in the group annuity contract and annuity certificate files. Handle case escalations from TPA and Matrix Partners, researching NW data in systems, and provide direction/resolution. Validate monthly funding wires and providing pertinent data to finance partners for creation of accounting journal entry. Accountable for manual journal entry creation for initial premium and premium true-up and validate funding wires. Responsible for validating and documenting suspense account monthly reconciliation. Identify and recommend solutions for discrepancies. May perform other responsibilities as assigned Reporting Relationships: Reports to Technical Director, PRT Operations Typical Skills and Experiences:

Undergraduate studies in business, insurance, mathematics, or related field.  Prefer degree or professional insurance coursework.

Six years’ experience in a business information analysis role, or similar business-related position that involves analysis, problem solving, planning, coordinating, and organizing.  Knowledge, Abilities and Skills:    In-depth knowledge of business information analysis concepts, data mining, various data