Program Manager, Data Center Design Engineering

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services is seeking a Program Manager to join the Design Engineering organization, serving as the central point of accountability for tracking, reporting, and communicating the status of all work efforts across the team. This role gives leadership and stakeholders clear visibility into project health, team performance, and resource allocation — enabling data-driven decision-making and proactive risk management. As a Program Manager, you will operate as a cross-functional role spanning all project phases and non-project work streams. You will maintain portfolio-level situational awareness and serve as the single source of truth for portfolio-level questions, bringing structure, clarity, and accountability to a fast-moving engineering organization. You will be responsible for maintaining visibility across a portfolio of multi-million dollar data center design projects, building reporting frameworks and dashboards, and enabling leadership to make informed decisions quickly. We are looking for a Program Manager with experience in project/portfolio management within design, construction, or infrastructure environments. You should be comfortable building reporting systems and dashboards from scratch, defining/tracking/and reporting on project and administrative KPIs, forecasting capacity, and translating complex data into actionable insights for diverse audiences. As we grow, the ability to create scalable, self-service solutions and drive continuous improvement will be critical. Teamwork is essential to how we accomplish our goals. You must be able to work across teams and influence without authority — building trust with engineers, managers, and stakeholders alike. In this role you will partner closely with the Sr. Design Engineering Manager, Design Engineers across all campuses, Project and Program Managers, Construction Administration and Commissioning teams, and external design partners. This position is based in Virginia, with travel up to 20% of your time — including in-person collaboration, team gatherings outside your assigned office, and support of distributed teams across multiple campuses. Key job responsibilities Project Life Cycle Oversight - Maintain active oversight of all projects across the full design lifecycle (Due Diligence/Predesign, Formal Design, and Construction Administration phases) - Maintain a registry of all active projects in the predesign pipeline; track key milestones including site access approvals, stakeholder sign-off, vendor engagement, and design kick-off readiness - Track all projects in active design against schedule milestones (SD, DD, CD); maintain issue and risk logs per project - Monitor design review outcomes, RFI volumes, change order trends, and design deliverable completion rates - Track CA-phase status including submittal reviews, RFI response times, field issue resolution, and closeout progress - Identify blockers, escalate risks that threaten schedule/scope/quality, and coordinate cross-project