Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations

Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations    This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world.     We’re   solving the world’s most complex challenges, and our people are at the forefront of progress.       The  Customer Experience & Business Process Improvement (CX & BPI)  team is a global team of senior, certified professionals, with decades of cross-functional and cross-industry experience in driving transformation and customer experience, problem solving and bringing outside-in perspectives.  Our  vision  is to be the team that shapes and drives  what’s  next for HPE. Our  mission  is to turn bold ideas & complex challenges into sustainable business impact, powered by breakthrough innovation & world-class customer experience.          We offer:   A competitive salary and award-winning benefits   A diverse, inclusive, and supportive culture   Growth through professional development, on-the job learning and stretch   assignments     A network of talented and motivated colleagues    Work-life balance and support for career   development     What you will be doing:     Responsibilities :   Facilitate the definition of business/operations strategy for a focused program, by engaging and influencing senior   leaders     Support   cross-functional transformation projects   by   identifying   opportunities, building solutions, implementing solutions across different   teams     Apply frameworks and best practices to evaluate the transformation program’s readiness to launch, develop ing   action plans, lead ing   program mobilization efforts, and provid ing   advisory and program management services throughout the life of the   program       Evaluate and analyze data to support business strategy/operations   improvements     Re-engineer processes to improve delivery, reduce complexity, reduce   waste   and incorporate accountability to sustain the   change     Define and execute change management initiatives in support of strategy and process changes ,   includ ing   stakeholder assessments and   communications     Foster organization wide collaboration in solving   problems     Engage and work with senior   stakeholders         Education and Experience:       Require d :   Bachelor's or   Master's degree in Business Management , Engineering or equivalent   or Relevant experience   supporting   cross-functional, strategic or transformation projects.       Experience   supporting   transformation/improvement programs; define and   establish   program structure and governance frameworks, KPI measurement, benchmarking,   stakeholder management,   financial   management   Requires   6 –   10    years   of   relevant   experience     Preferred :   Project management certification such as PMP/PMI certification     Lean Six Sigma   or