Systems Operations Associate

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

What does the team work on?

Platform Operations is a department focused on VOD and Live content ingestion as well as the automated onboarding and payouts of the Content Partners themselves. This content is inclusive of first party on demand and live streaming content, as well as deep links out to third party content partner services. There are multiple departments supporting different aspects of this workflow, but ultimately everyone is dedicated to ensuring content and partners are flowing through our infrastructure pipeline and that all content is playing back properly for end users. The department facilitates the systems architecture, infrastructure, tooling and business processes for the delivery and maintenance of content with a core focus on optimal user experience and monetization.

What is the role?

The Systems Operations Associate facilitates the delivery of scalable process and product enhancements to Roku's content pipeline on behalf of key business stakeholders focused on business operations and service components. This role ladders up to the Platform Business & Revenue Operations group, which drives the vision, alignment, and execution of cross-functional workflows, tooling, and infrastructure needs for the content platform. The individual contributor serves as a subject matter expert of Roku's technology and business solutions owned and leveraged by the business operations department, supporting all aspects of change management related to feature releases and new process changes in partnership with business stakeholders. The Systems Operations Associate acts as the core liaison between business stakeholders and Roku's product and engineering teams, combining both technical and business functions that require strong organizational and communication skills. This fast-paced environment requires the ability to work autonomously with minimal supervision, and success depends on strong attention to detail, effective prioritization, and clear cross-functional communication.

How will I use AI at Roku?

At Roku, we don't just use AI, we work with it. AI agents and smart tools