Social Media Manager

Building trusted markets — powered by our people   At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.  We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.   To support strong partnership and team connection, this role follows a four day in office work model. Location Overview Cboe HQ is located in the historic Old Post Office district, it’s a landmark that blends classic architecture with modern amenities. The building features expansive spaces with high ceilings and large windows, offering an abundance of natural light and panoramic views of the city skyline and the Chicago River. With its prime location in the heart of downtown, the OPO Building provides easy access to major transportation hubs, including Union Station and multiple CTA lines, making it convenient for commuters. The building is home to a variety of amenities, including restaurants, a fitness center, and collaborative workspaces, creating a vibrant and dynamic work environment in one of Chicago's most iconic areas.

Overview The Manager, Social Media is responsible for elevating Cboe’s presence in the social conversation.  This is a strategic, high visibility role – developing and managing the social media strategy that positions Cboe as an influential voice in global markets, running a social intelligence practice that informs decisions across businesses, and helping protect and strengthen Cboe’s brand across every channel.  Additionally, this role will oversee the day-to-day channel operations, and serves as the primary liaison between marketing, communications, and key business stakeholders to bring Cboe’s story to life every day. What You’ll Do Lead the strategy Develop and execute an integrated social media strategy aligned with Cboe's marketing and communications objectives across brand and our core business lines Establish channel-specific content plans, editorial calendars, and publishing cadences that reflect audience needs and platform best practices Partner with the broader marketing team to ensure social media programs support brand campaigns, product launches, thought leadership initiatives, and key market events (e.g., bell ringings, product launches, regulatory milestones). Identify opportunities to expand Cboe's social presence on emerging or underutilized platforms Run the channels Oversee day-to-day content production and publishing across all owned channels (LinkedIn, X/Twitter, Facebook, Instagram, YouTube) with a focus on quality, consistency, and compliance Be the platform owner for Sprout Social, including the social listening module and community management capabilities Collaborate with broader marketing and communications teams to produce high-quality assets optimized for each platform format Manage the social media content review and approval workflow, ensuring timely clearance in partnership with legal, compliance, and subject matter experts Maintain and enforce brand standards, tone guidelines, and regulated industry requirements across all social channels Manage Cboe's executive social program: develop platform recommendations, content pipelines, and support for senior leaders and subject-matter experts to establish them as