Grants & Contracts Supervisor

Seattle’s Human Services Department (HSD) funds and operates programs and services that meet the basic needs of the most vulnerable people in our community – families and individuals with low incomes, children, survivors of domestic violence and sexual assault, people experiencing homelessness, older adults, and persons with disabilities. HSD seeks two dedicated Grants & Contracts Supervisors to join its Homelessness (HMLS) Division to oversee the day-to-day operations of its Contracts unit, which develops and manages homelessness prevention, diversion, outreach, shelter, housing, and behavioral health service contracts using federal, state, and local funding. This position ensures contracted non-profit, for profit, and government partners provide high-quality services in compliance with funding and program requirements.

• Support department and division goals including the Race & Social Justice Initiative, Results Based Accountability Framework, and workplace values and expectations.

• Hire, onboard, train, and provide direct supervision to 6-8 Sr. Grants and Contracts Specialists.

• Administer approximately $75M in homelessness and behavioral health contracts.

• Delegate and oversee team workloads; conduct performance management: annual work plans, performance reviews, regular supervision meetings, team trainings, and monthly unit staff meetings.

• Ensure accuracy and quality of staff work products, including contracts, invoices, monitoring reports, and external communications.

• Ensures staff proficiency in key systems (Masterworks, PeopleSoft9.2, SharePoint, Homeless Management Information System (HMIS), and more).

• Ensure compliance with city, state, and federal regulations (HUD, CRF, WAC, RCW, SMC); provide technical assistance to staff and agency providers.

• Oversee development, management, and monitoring of human service contracts to ensure high-quality services respond to participant, program, and community needs.

• Distill complex policy direction into clear workflows, standard operating procedures (SOP), tools, and actionable guidance in a fast-paced work environment;

• Serve as liaison with community organizations; respond to contractor issues related to client health and safety, non-compliance, and constituent concerns.

• Develop and implement innovative systems to improve team and provider operations.

• Communicate programmatic and policy updates to team and providers; invites and integrates feedback into programmatic decisions, when possible.

• Partner with the HMLS Policy and Planning unit on funding processes (e.g., Request For Proposals, Request For Qualifications).

• Consult with Contracts Manager and HMLS Division Director on contractor performance or personnel matters.

• Contribute to building a supportive workplace culture where staff can grow and thrive.

• Serve as key member of Contracts Unit lead team (two supervisors and one manager).

Education: Bachelor's Degree in public administration, human services, or related field

Experience: Minimum three years professional experience in contract administration, human services administration, or related field, including one year equivalent to a City of Seattle Sr. Grants and Contracts Specialist.

OR: A combination of education and/or training and/or experience which provides equivalent