Agile Project Resource – Network Architecture & Governance

DXC is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, global services, imaging and printing. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers. The Agile Project Resource is a permanent, strategic role responsible for providing ongoing network architecture oversight , defining and maintaining the network technology roadmap , leading technical governance , and acting as the primary technical liaison between our customer and DXC . This role ensures long‑term stability, resilience, and evolution of our customers network environment, supporting business growth, security, and Agile delivery through sustained ownership and continuous improvement. Key Outcomes (What Success Looks Like) A clear, continuously maintained network strategy and roadmap aligned to the customers business objectives Strong technical governance embedded into delivery and operations A trusted, effective long‑term partnership with DXC for network services and strategy Reduced operational risk through proactive design, lifecycle, and escalation management Consistent enablement of Agile delivery teams through early engagement and dependency management High confidence from senior stakeholders in network capability, cost control, and resilience Primary Responsibilities Network Architecture & Strategy Own and continuously evolve the enterprise network architecture , including LAN, WLAN, WAN/SD‑WAN, cloud networking, data centre connectivity, remote access, and network security components Define, maintain, and govern network reference architectures, standards, and design patterns Develop and maintain a rolling 12–24 month network roadmap , refreshed quarterly Provide expert recommendations on technology selection, modernisation, and decommissioning Ensure designs align with security, compliance, resilience, and availability requirements Technical Governance Establish and lead network technical governance frameworks , including standards, guardrails, and architecture decision records Participate in or chair Architecture Review Boards and network design approvals Ensure compliance with approved architectures and manage exceptions and waivers Drive firmware, hardware, and platform lifecycle management Oversee capacity planning and performance optimisation Vendor & Service Provider Management (DXC) Act as the primary and enduring technical liaison between customer and DXC Lead network strategy alignment , solution design reviews, and roadmap coordination with DXC Own and manage technical escalations , including major incidents and systemic issues Ensure clear accountability for service delivery, SLAs, and continuous improvement Translate customer business needs into actionable technical outcomes for DXC Agile Delivery Enablement Work closely with Agile delivery teams to identify and manage network dependencies Contribute to epics, features, and stories related to network initiatives Ensure network changes are planned, tested, and deployed safely within Agile cadences Support squads with architectural guidance to reduce rework and delivery risk Operational Excellence & Continuous Improvement Drive problem management to eliminate recurring incidents Maintain accurate network documentation, diagrams, CMDB entries, and runbooks Implement and promote automation and standardisation where appropriate Produce regular health, risk, and performance reporting for senior stakeholders Champion continuous improvement across network operations and governance Key Relationships Internal: CIO, Infrastructure & Network teams, Architecture, Cyber Security, Cloud & Platforms, Service Delivery, PMO, Product Owners External: DXC architects and service teams, telecommunications providers, hardware and software vendors Decision Authority Approve or recommend network designs and