Director, Comms & Change Management EME and Emerging Multi-Markets

Summary: The   Coca ‑ Cola   Company is evolving into a more   digital‑first,   data‑driven   enterprise   to fuel sustainable growth, increase speed to market, and unlock new sources of value. Rapid advances in technology, data, and AI create a unique opportunity to   accelerate the KO system’s next chapter of growth by reimagining our core competitive advantages . Building on   a strong foundation   of modernized infrastructure, global digital experiences, early data capabilities, and proven use cases,   we are now   shifting from early wins to scaled, end to end impact on growth, productivity, and efficiency .   This next phase moves us from an analog world to a fully digitized one,   powered by a digital growth engine that embeds data, technology, and AI into our most critical business domains . Success will   require   more than technology implementation, it demands a strategic transformation of core capabilities, a   domain based, product centric operating model, and a cultural shift toward experimentation , data and technology fluency, and seamless partnership between business and digital teams.

Summary   The Director, Communications & Change Management   is responsible for   leading the communications, stakeholder engagement, organizational change, and capability-building strategy that enables successful digital transformation across the Operating Unit. This role ensures digital initiatives are effectively communicated, understood, adopted, and sustained by aligning business leaders, employees, and system partners around a common vision and shared outcomes.   The Director partners closely with Global Digital Services, Operating Unit leadership, HR, Product teams, and business stakeholders to develop strategic communication frameworks, enterprise change management approaches, and learning programs that accelerate adoption and maximize business value. The role   establishes   the governance , standards, and engagement models that foster transparency, build organizational readiness, and strengthen digital fluency across the Coca-Cola system.   Success in this role requires exceptional communication, executive influence, organizational change   expertise , stakeholder management, and the ability to inspire adoption across highly matrixed global organizations.     Responsibilities include:       Develop and execute the   Operating Unit communications and change management strategy to support enterprise digital transformation initiatives   for all three Operating Units within EMM (Emerging Multi-Markets) .   Define communication standards, governance, messaging frameworks, and engagement plans that ensure consistent, effective communication across the Operating Unit.   Build and execute stakeholder engagement strategies, including stakeholder mapping, influence planning, executive communications, and leadership alignment.   Lead organizational change management activities to prepare leaders, employees, and system partners for new digital capabilities, processes, and ways of working.   Develop strategic communication plans that articulate the value, vision, and business outcomes of digital transformation initiatives.   Partner with Product, Digital, HR, and business leaders   to integrate   change management and communications into product delivery and transformation programs.     Establish change readiness assessments, adoption strategies, and success metrics to   monitor   organizational effectiveness and business outcomes.   Lead capability-building initiatives, including digital learning programs, training strategies, leadership enablement, and workforce readiness.   Partner with   all three OU’s   Human Resources to develop talent, learning, and capability development programs that strengthen digital competencies across the organization.   Drive executive communications, governance updates, leadership briefings, and