Senior Property Manager (Team Lead)

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world   At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.  JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.  What this opportunity involves: This is a senior leadership role responsible for the day-to-day management of a diverse government portfolio across Greater Sydney's parklands, encompassing commercial, retail, and residential properties. You'll serve as the primary client liaison while leading a dedicated team of property and building management professionals. Your focus will be on delivering exceptional service that meets rigorous government compliance standards, driving financial performance, and building strong client relationships that position JLL as a trusted partner. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role sits at the heart of that mission. You'll balance strategic oversight with hands-on operational involvement, ensuring your team has the guidance and support needed to manage complex properties independently while you focus on portfolio growth, client satisfaction, and continuous improvement. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers significant scope to develop your leadership capabilities while contributing to the strategic direction of our Property & Asset Management business in NSW. An overview of the role: Lead and mentor a team of property and building management professionals, providing coaching, performance feedback, and professional development opportunities that build capability and independence Serve as the primary point of contact for government clients, conducting regular site visits, strategic meetings, and proactive communication to maintain trusted relationships and high satisfaction scores Oversee portfolio financial management including budget preparation, forecasting, outgoings reconciliations, and tenant debtor management while driving cost efficiencies and identifying revenue growth opportunities Ensure full compliance with government regulations, lease administration requirements, and legislative obligations across commercial, retail, and residential asset classes Manage critical operational matters across the portfolio, resolving complex issues and providing definitive technical guidance to team members on property management challenges Champion the use of JLL systems including Evolution, Acumen, and CSC to drive operational excellence, accurate reporting, and performance measurement Collaborate with internal JLL business lines to identify and deliver value-add opportunities, cross-selling services such as Energy & Sustainability, Projects, and Workplace Solutions Conduct regular property inspections and quality assurance reviews to maintain service delivery standards and proactively identify risks or improvement opportunities Contribute to the Property & Asset Management Leadership Team