Policy Manager, Cross-Issue and Product Policy - Trust and Safety

The Cross-Issue and Product Policy (CIP) team's mission is to define the fundamental principles that guide policy work, ensuring policies are aligned and operable across issue areas and product surfaces.

In this role, you will help develop a durable policy base for TikTok’s global Trust & Safety ecosystem. You will lead and support strategic policy initiatives and priorities, including ensuring human rights are embedded in the policy development process and that we are effectively communicating our principles to external audiences through our Community Guidelines. You will partner closely with policy subject-matter experts, product teams, enforcement and operations partners, legal, public policy, data science, and other cross-functional stakeholders to ensure policy decisions are clear, consistent, implementable, and aligned with broader platform safety goals.

This role is ideal for someone who combines principled thought, strong policy judgment, excellent writing, structured problem-solving, and the ability to bring clarity to ambiguous, fast-moving, cross-functional issues.

Responsibilities: - Draft and refine policy materials so they are clear, consistent, defensible and operationally useful for downstream teams. - Support strategic cross-policy and product-policy initiatives, including work related to emerging harms, new product features, AI-generated content, human rights, spam, account integrity, appeals, and other high-priority policy areas. - Partner with policy subject-matter experts and product/XFN teams to translate complex safety, product, and societal issues into practical policy frameworks and decision logic. - Advise on policy alignment for new features, product launches, and cross-functional initiatives, ensuring risks, ownership, review paths, and launch-readiness considerations are clearly understood. - Develop and maintain foundational policy documentation, including policy principles, frameworks, taxonomies, glossaries, templates, and style guides. - Build reusable tools and self-serve resources that help policy and partner teams develop, update, and apply policy more consistently. - Provide structured feedback on policy drafts, enforcement guidance, and related materials to ensure they reflect policy intent and can be interpreted and implemented consistently. - Support leadership visibility into major cross-policy initiatives, unresolved decision points, and areas where policy fragmentation or governance ambiguity may create risk.