Customer Service Representative

Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.

On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home.

The role is 37.5 hours per week working Monday - Friday 08:30 - 16:30. You may work outside of these hours on occasions and overtime is available. The role is hybrid once you get up to speed.